Lounge Shopper

Getting The Best Experience From Online Purchases

Many of us choose to buy online for a large amount of everyday items, though typically most of us do tend to have some reservations about buying more expensive items such as range cookers and stoves such as Aarrow wood burning stoves online. Typically, a branded wood burning stove can go from about £600 to around £3000, so taking a hit when dealing with a dodgy retailer can be a bitter pill to swallow should the worst happen.


Saying that, there are a few excellent online retailers throughout the UK, and where there are of course a few bad apples, it’s never been easier to weed these dodgy retailers from legitimate businesses which can offer you a fantastic saving compared to shopping locally. It truly pays to get well and truly savvy to what you’re buying, and help you buy well.

The reputation of a brand is very important. Typically, a quick search on social media and through review sites can tell you the ins and outs of a retailer in a very quick manner – social media is excellent for seeing if a retailer responds to customers, and a look on sites such as Trustpilot will allow you to see customers reviewing transactions.

An additional tip for when you’re scoping out a retailer will be to see how far back review history goes. While indeed a short history isn’t indicative of something being amiss, it pays to go with retailers which have a long history of providing their product. While the odd negative review isn’t anything to worry about when it comes to looking for the retailer’s integrity, it can nonetheless be indicative of how a retailer responds to problems along the way, and also give you a heads up should any policies be different from what you’d normally expect.

So by now, you’ve found a retailer that has a convincing review history and also seems to be a legitimate business. What now? When you look on the retailer’s website, you should make sure that the listing on the website has a good range of information about certain things. In the case of wood burning stoves as an example, you’ll want to make sure that the retailer lists information such as heat output dimensions, flue, material from which it is made, and so on and so forth.

What’s imperative for a good user experience as well is contact. No matter what you buy online, it is important to ensure that you have someone that you can turn to for additional information should you need it. Most retailers have a contact telephone number listed on their website to allow you to ask any questions about your purchase which spring to mind.  

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